UN Award for SWAGAT
Gujarat State wins coveted 2010 United Nations Public Service Awards among Asia Pacific Country submissions. The award is for the category “Improving transparency, accountability and responsiveness”. The services is called SWAGAT which stands for State-Wide Attention on Grievances by Application of Technology Chief Minister’s Office, Government of Gujarat.
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No wonder, Tier II and III cities have suddenly become an important source of revenue for the finance ministry. Consequently, the finance minister has considered devolution of financial and manpower recruitment to regional heads. Currently, there are 900 range offices headed by an additional commissioner /joint commissioner rank officers. On an average, each range collects revenue to the tune of Rs 500 crore.
With widespread growth of tax-base across the country and mushrooming of commercial centres in different regions, heads of regions have now been given more financial powers in hiring additional manpower or taking independent decision on expenditure to facilitate more compliance and revenue generation.